Orders take 3-4 weeks to process as they are dyed to order.
SHIPPING INFO
We offer shipping to customers around the world. We strive to process and dispatch your orders as quickly as possible, ensuring a smooth delivery experience. Shipping costs and delivery times may vary based on your location, but we are committed to keep you informed every step of the way.
Please bear in mind that yarn can take 2-3 weeks to dye, dry and package up. I'm a very small business but I work as quickly as possible to reduce this time and still offer a high quality product.
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GENERAL INFO
We hold customer service to the highest possible standard, ensuring that your experience is exceptional every step of the way. We welcome your customer care emails and value your feedback, as it helps us continually improve. Please don't hesitate to reach out with any questions or concerns; we're happy to help.
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What acids are involved in your dyeing process?I use citric acid crystals as a mordant in my dyeing process. Its the same citric acid you can buy in supermarket baking aisles. Its safe enough to eat , but I wouldn't recommend it! I use a variety of different acid dyes. If you have a concern about the dyes, feel free to email me and I can find specific ingredient information for you.
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What is the fibre content of your yarns?Both my DK and Sock bases are made up of 75% Superwash Merino Wool and 25% Nylon. This combo makes for a sturdy base that works for any and all projects, including socks, sweaters, shawls and blankets. From time to time, I offer other bases like Aran, Chunky or Minis. Please check the specific colourway information for details on the fibre contents.
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What are the benefits of using hand-dyed yarns?Hand-dyed yarns offer unique color variations and artistic flair, adding a personal touch to your knitting and crochet projects. They are perfect for creating one-of-a-kind pieces.